It took me years to even start writing this post and at least the last 2 years to actually publish it. And even then, I only posted it to the internal HubSpot wiki. It’s so deeply personal, I couldn’t imagine sharing it publicly. (Note to self: It’s much easier to…

The business world is obsessed with growth. We chase it, chart it, and celebrate the moment we’ve captured it — even temporarily. I’m no outlier to this global past-time. Over the last 12 years my cofounder and I have grown HubSpot from a curious idea to an enduring company serving…

I ordered the new MacBook Pro 2018 edition the day it was announced (actually, minutes after I heard the news it was out). I got a maxed-out version that cost me $6,699 (phew!). It arrived today. So, is it worth that kind of money? Or, likely more importantly, should you…

My mom would have turned 70 years old today — but she passed away last year from health complications. If I had to describe my mom in a word, I’d probably use fierce. If I had two words, I’d say fiercely principled. She had a sense of right and wrong…

The following started out as a late night email I was going to write to someone that reached out for some guidance and advice. Expanded version posted here in a somewhat desperate attempt at garnering sympathy and understanding. Thanks for your patience. -Dharmesh Dear Friend, Thanks for reaching out and…

I know I’m likely in the minority of my tech circle friends, but I have no plans to delete Facebook from my life. I recognize the major privacy issues that have some up — and acknowledge that they’re serious and it’s going to take some doing for Facebook to reclaim…

I got an unexpectedly strong response to a tweet earlier today about how one needs to repeat one’s core messages — especially around mission and culture. Here’s the tweet: I believe strongly in the need to not carefully craft the core messages around mission and culture — but to…

This article is based on a presentation I gave at HubSpot’s annual INBOUND event (this year, the event has grown to 21,000+ people). A Surprising And Fateful Email Last year I received an email that caused a whole range of emotions:

I’ve been working on my chatbot, GrowthBot, since April 2016. Today it has 95,000 users and answers 15,000–20,000 questions every week. Yes, I’m a little proud 🤓 This has been a really fun project for me. It started because I was curious about conversational interfaces and natural language processing, but…